Reservation Policies
Reservations are accepted online, by phone, or by email. Confirmation is provided when a reservation request is approved and a valid payment method is secured. Guests are responsible for ensuring arrival dates, room type, and occupancy details are accurate at the time of booking.
Guest Responsibilities
Guests are expected to respect hotel property, follow safety guidelines, and comply with applicable local laws during their stay. Any damages, excessive cleaning needs, or policy violations may result in additional charges.
Payment Terms
A valid credit or debit card is required to guarantee reservations. Rates are quoted in U.S. dollars and may be subject to applicable taxes and fees. Final payment is typically collected at check-in or check-out, depending on the booking details provided.
Cancellation & Changes
Reservation changes and cancellations are subject to the policy stated at the time of booking. In general, cancellations should be made at least 24 hours before arrival to avoid charges. Non-refundable or promotional rates may have stricter conditions.
Limitation of Liability
Parker Grand Hotel is not responsible for loss or damage to personal property unless required by law. Guests are encouraged to use in-room safes and report any concerns to the front desk promptly.
Governing Law
These terms are governed by the laws of the State of Illinois and applicable federal regulations. Any disputes related to reservations or guest stays will be handled under the appropriate jurisdiction.