Guest Privacy and Data Practices

This Privacy Policy explains how Parker Grand Hotel collects, uses, and protects personal information. It is written to be clear and transparent for guests, visitors, and anyone contacting us regarding reservations or services.

Last updated: June 2, 2026

1. Information We Collect

We collect information that helps us provide accommodations and hospitality services. This may include:

Contact details such as name, phone number, email address, and mailing address.
Reservation details, including stay dates, room preferences, and special requests.
Payment-related information used to confirm and secure bookings.
Communications with our team, including inquiries and support requests.

2. Reservation Data Handling

Reservation information is used to confirm bookings, arrange accommodations, and provide guest services. We retain reservation data for operational, support, and record-keeping purposes. Access to reservation data is limited to authorized personnel who require it to assist guests.

3. Customer Communication Policy

We may contact guests regarding reservation confirmations, updates, check-in details, service requests, or support responses. We do not send unrelated marketing messages without a clear purpose connected to guest services. Guests may request updates to their communication preferences at any time.

Our website may use cookies and similar technologies to ensure reliable performance, improve usability, and understand how visitors interact with our pages. Cookies help us remember preferences and maintain secure sessions. You may disable cookies in your browser settings, but some features may not function as intended.

5. Data Security Measures

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, misuse, or unauthorized access. These measures include access controls, secure systems for reservation handling, and staff training on privacy practices.

6. Guest Privacy Rights

Guests may request access to the personal information we hold, ask for corrections, or request that we update or remove certain details where appropriate. We will verify the request and respond in a timely, respectful manner.

7. Contact for Privacy Questions

For privacy questions or requests, contact us directly using the details below. We will respond promptly and assist with any concerns about personal information.